Privacy notice.
Your enquiry, on record.

Zunbik, trading at zunbik.com, is responsible for the personal information handled through this site and is the controller for the processing described here.

The workshop can be reached at [email protected]. This is also the data request address.

The inquiry form receives your name, phone, email, address, kind of enquiry, message, requested specification, and consent tick. Optional fields contain only what you choose to provide. The source field lets you state how you found the site.

With a submission, the site records the IP address, browser user-agent string, referring URL, the moment the form was rendered, and the moment it was sent. Server and access logs contain technical request information.

Support chat keeps your conversation and any name or contact details you supply, together with the consent associated with that conversation. A token is kept in your browser so you can return to the chat.

Browser storage includes the consent record site_consent_v2 and the chat token. Advertising links carry gclid, msclkid, or fbclid; a referring or landing URL can contain those identifiers. Advertising and analytics storage follows your consent choice.

No account, password, payment, or card data is requested. Nothing is sold through this site and no payment is taken here.

Contact details are used to answer you and continue the enquiry. Dimensions, site information, and your requested specification are used to assess the proposed work and discuss a written scope.

Chat messages and the browser token maintain the conversation you opened. Consent records apply your storage choice. Technical submission data and logs support delivery of the site, error diagnosis, and protection against unwanted automated submissions.

Advertising identifiers and permitted analytics help attribute visits and enquiries to paid campaigns and measure campaign performance. Advertising personalization uses the corresponding permission, not the checkbox for handling your workshop enquiry.

Google Ads, Microsoft Advertising and Meta Ads send traffic to this site. Google attaches gclid to an advertising click, Microsoft attaches msclkid, and Meta attaches fbclid.

In click attribution records, the platform pairing is google ads / gclid, microsoft advertising / msclkid, and Meta Ads / fbclid. These values identify the advertising click; they are not a measurement of the steel work or a customer reference number.

A click identifier can arrive in the URL before you make a storage choice. That arrival does not grant permission to store advertising information.

Consent Mode v2 holds ad_storage, ad_user_data, ad_personalization and analytics_storage denied until you allow storage. All four signals are set back to denied the moment you decline or withdraw.

The consent mode choice is recorded in the browser under site_consent_v2. Nothing else on this site persists a consent choice. Use Cookie choices in the footer to change it; the cookie statement explains the controls.

Denied storage does not mean that no tag is loaded or no technical request takes place. The denied signals restrict advertising and analytics storage and the permitted use of data. Necessary request handling continues.

Google Ireland Ltd / Google LLC provides Google Ads, attaches gclid to paid clicks and receives consent signals.

Microsoft Ireland Operations Ltd provides Microsoft Advertising, which attaches msclkid. Its handling is described at privacy.microsoft.com/privacystatement.

Meta Platforms Ireland Ltd provides Meta Ads and attaches fbclid to its campaign links.

The hosting provider serves the site and stores the enquiry database. The mail provider carries enquiry notifications to the operator's inbox. These providers process the records needed to deliver those services.

Advertising recipients receive information according to the consent signals and their service roles. A platform can act as an independent controller for its own processing; it is not simply the workshop's storage provider.

Zunbik operates in the United States. A visitor sending an enquiry from another country sends that information to a US business. Hosting, mail delivery and the advertising platforms can involve processing outside the country where information was collected.

Where European data protection rules apply, a restricted onward transfer requires a lawful safeguard, such as an applicable adequacy decision or standard contractual clauses with any supplementary measures required for that transfer. Consent to a workshop reply is not treated as a blanket waiver of transfer protection.

Ask us about the destination and safeguards relevant to your record through the data request route below. We do not describe every recipient or destination as offering identical privacy laws.

Enquiries and their email copies: 24 months. This covers the enquiry record and the notification carried to the inbox.

Chat transcripts: 12 months. The browser token allows the conversation to be resumed; removing a token from the browser is not a request to erase the stored transcript.

Server and access logs: 30 days. These are technical records, not a permanent customer history.

The record of a consent choice: 12 months. The choice is stored in site_consent_v2. Clearing browser storage can remove it sooner and does not delete a previously submitted enquiry.

These are Zunbik's retention periods. A platform's own records are governed by its notice. A specific legal preservation duty can require a relevant record to be held separately from routine deletion.

The site uses HTTPS for transmission. Server-side checks validate submissions, and automated-submission checks reduce misuse of the enquiry route. Access to stored enquiry records is restricted to the operator's authorised handling routes.

A chat token gives access to a conversation, so treat the browser holding it as part of that conversation. On a shared device, do not leave private messages open. Send only the information needed for the work.

No internet transmission or storage system is risk-free. Do not send a password, card number, door code, or sensitive identity document through a workshop message.

Global Privacy Control is honoured as an opt-out without asking again. The global privacy control signal carried by the Sec-GPC header is treated as a request to opt out of sale or sharing and targeted advertising where applicable.

Optional advertising and analytics consent stays denied in that context. You can still submit an enquiry, use the public pages, or ask a question by phone or email.

This site is not directed to children and does not knowingly collect personal information from them. The enquiry and chat routes are for people discussing workshop services, not for children to send personal details.

If a child has sent information, a parent or guardian should contact [email protected] so the record can be identified and removed. Do not send further sensitive information to prove the point.

You may complain to your state Attorney General. California residents may also complain to the California Privacy Protection Agency.

Visitors covered by the GDPR may lodge a complaint with a competent data protection authority, including the authority in their usual place of residence or work, or where they believe an infringement occurred.

You can contact Zunbik first to ask about the handling of a record, but contacting us is not a condition of exercising a right to complain to an authority.

Changes are announced by publishing the revised notice on this page and updating its last-updated line. Material changes to data use are identified in the notice rather than concealed in a renamed clause.

A revision does not turn a declined storage choice into permission. If a new purpose requires consent, that permission must be requested before the new consent-based processing begins.